Q: Do you accept OEM&ODM?
A: Yes, we accept OEM&ODM.
Q: Do you accept sample order?
A: Yes, we accept sample order.
Q: How long can I get the products?
A: Generally speaking, for sample order, it is 12-15 working days.
For mass production, it is about 15~30 working days.
And it is depended on customer's quantity.
Q: What kind of transportation you use?
A: For sample order, we often deliver out the goods by International Express,
Such as DHL, FedEx, TNT, EMS, UPS which will just take about 3~5
working days to the destination.
If large quantity, we suggest you via sea transportation, it saves express freight.
Actually, all is it your choice for the transportation.
We will do it as per your demand.
Q: If the product is broken in 2 years, how will you deal with it?
A: Since the warranty of our products is 2 years, if the product is broken in 2 years
because of the quality ,not by man-made, we will replace the accessories to the
customers for free. For example, if the led driver is broken, we will replace new
one for you for free.